RABBITMQ SUPPORT
Expert RabbitMQ Help for Legacy and Latest versions
RabbitMQ is famously reliable, but when the message broker goes wrong, it can have catastrophic consequences for your critical operations. Whether you’re running the latest RabbitMQ release or maintaining a trusted 3.x deployment, our expert engineers can keep you running, migrate you smoothly, and upgrade you when you’re ready. Plus, get exclusive access to RabbitMQ plugins by Seventh State.
Disaster Recovery & Data Salvage DRS Plugin available only with Seventh State Support
Want rapid recovery and data salvage for RabbitMQ? Add DRS when you’re on a Seventh State support plan and stay resilient when things go wrong.
Select one of our four off-the-shelf support packages, or enhance it with optional add-ons for a tailored fit to your business.
💡 Not sure which plan fits? Use our Tier Selector Tool to configure what you need >
ESSENTIAL SUPPORT
| Response Time | 8 hr |
| Coverage | Mon-Fri | 8am-5pm |
| Support Tickets | 1 per month |
STANDARD SUPPORT
| Response Time | 4 hr |
| Coverage | Mon-Fri | 8am-5pm |
| Support Tickets | Unlimited |
| Technical Risk Report | 1 per year |
| Architect Consultation Days | 1 per year |
STANDARD+ SUPPORT
WITH 24/7 ADD ON*
| Response Time | 4 hr |
| Coverage | Mon-Fri | 8am-5pm |
| Support Tickets | Unlimited |
| Technical Risk Report | 2 per year |
| Architect Consultation Days | 1 per year |
| Urgent 24/7 Response Tickets* | 4 per year |
*Urgent response gives emergency access to 24/7 support with 30 min response time for unexpected critical issues.
PLATINUM SUPPORT
WITH 24/7 AS STANDARD*
| Response Time | 30 Min |
| Coverage | 24/7 |
| Support Tickets | Unlimited |
| Technical Risk Report | 4/year |
| Architect Consultation Days | 4/year |
Tailor your support package
Add on any additional features to create a bespoke support solution for the RabbitMQ help you need.
Direct Seventh State Support
Architecture Days
design & setup guidance
Consultation Days
problem solving & projects
Exclusive Plugins
QSpy | SafeConX | DRS | PrioriQ | ReplicQ
Get instant access
to pricing now
Find out how much you could be saving on your RabbitMQ Support. Our customers have reported savings of up to 45% on their previous support provider!
Ready to save?
Not sure which level of support you need?
Our quick configurator will help determine the right plan for you.
Answer a few questions about your RabbitMQ setup and our self assessment tool will surface the most appropriate support solution for your needs.
Friendly, accessible RabbitMQ expertise
Friendly, accessible RabbitMQ expertise — and nothing else
We live and breathe RabbitMQ. Our dedicated team of RabbitMQ consultants works exclusively with the world’s most popular open-source message broker, giving us unmatched depth of knowledge across every version, from legacy 3.x to the latest releases. With experience spanning multiple industries, architectures, and mission-critical use cases, we can solve complex challenges quickly and effectively.
Whether you need urgent RabbitMQ troubleshooting to get systems back online, RabbitMQ support to prevent issues before they happen, or enterprise grade plugins to enhance performance, scalability, or compliance goals, we’re here to help.
Our comprehensive RabbitMQ services include performance tuning, monitoring, high-availability design, migrations, and seamless upgrades, all delivered with the same expert care found in our support tiers.
What our customers say
“Your engineer has done an exceptionally remarkable job for us. He has methodically explained complex concepts, been very flexible with our needs, accommodated our timezone by spending many evening hours, and his knowledge of RabbitMQ is outstanding.
It has truly been a pleasure and has exceeded our expectations.“
Consultancy Client | Director of Architecture and Digital Transformation
Why choose Seventh State?
Unrivalled Expertise
Our team are dedicated RabbitMQ experts, having encountered a multitude of troubleshooting issues across use cases.
Championing your autonomy
You control the stack, the timeline, the strategy. We help you scale, upgrade or simply keep the cogs turning. RabbitMQ, your way.
Legacy-Friendly
We support legacy open source Rabbit where other won’t. Upgrade on your terms – stay resilient in the meantime.
20+
Backed by 20+ years experience
A former division of Erlang Solutions, we’ve recently rebranded to focus our dedicated services on RabbitMQ.
Stronger Together
As part of Trifork Group, we bring the vision, expertise, and innovation of a global network to deliver top-tier solutions for our customers.
Innovation that evolves RabbitMQ
We build tools, features and plugins for the community and bespoke, that extend RabbitMQ’s power, not lock it down.
RabbitMQ Support
Frequently Asked Questions
What types of support services are available for RabbitMQ?
Seventh State offers Mon–Fri or 24/7 tiered support, including troubleshooting, health checks, and monitoring. Our services cover open-source RabbitMQ ensuring smooth operations and quick issue resolution.
How is Seventh State’s support better than free community support?
Open Source support is no longer available from the RabbitMQ core team. While community support and forums are a great resource, Seventh State offers a dedicated link to experts with guaranteed response times and priority service for urgent issues.
Can you help with RabbitMQ setup and configuration?
Yes, we can assist with full RabbitMQ implementation, including cluster setups and seamless configuration for RabbitMQ.
Can I get help with upgrading to a newer edition of RabbitMQ?
We offer upgrade assistance, ensuring smooth transitions to the latest versions of RabbitMQ, including configuration updates and help with any design questions via our consultancy offerings.
What response times can I expect with support services?
Seventh State offers prompt support for clients using all types of RabbitMQ distributions and versions. Response times vary based on your selected support tier ranging from 48 hours to just 30 minutes. Download our support guide for detailed SLA breakdown per tier.
Can you assist with RabbitMQ plugin development?
Yes, we provide assistance with custom plugins across various RabbitMQ distributions to Seventh State Support Customers.
Do you provide training or workshops for teams?
We do. Our Training Labs are tailored to your business needs, and cover various topics, such as topology, design, operations and monitoring, plus advanced topics relating to the RabbitMQ message broker.
Get support
Choose how you want to get in touch:
☑️ Complete the form.
✉️ Email us: sales@seventhstate.io
📞 Call us: (+44) 02045725726
🗓️ Book a meeting directly in the calendar
