RabbitMQ Support
Plans start from €2,850/month
Leading engineering teams trust Seventh State, whether it’s combining our exclusive DRS (Disaster Recovery & Data Salvage) plugin with expert 24/7 support, or consulting on performance-driven RabbitMQ development.
Keep your messaging layer resilient and recover fast when outages strike.
Our support is transparent and predictable – often up to 60% less than big vendors.
Choose from 4 predefined support tiers, or bundle with optional add ons for a bespoke solution.
Essentials
Core coverage for smaller teams: 8-hour response, business-hours support, and one incident per month to keep RabbitMQ steady.
Standard
Unlimited ticket support: 4-hour response, business-hours coverage and annual risk and architecture reviews.
Standard Plus
Enhanced resilience package: 4-hour response, business-hours , unlimited tickets, and more 24/7 urgent support credits with annual risk and architecture reviews.
Premium
Full enterprise protection: 30-minute response, 24/7 global cover, unlimited tickets, additional risk and architecture reviews, plus Disaster Recovery (DRS Plugin) included.
Tailor your package with add-on Seventh State plugins, extra architecture reviews and consultation days
RabbitMQ is great… until it’s not
We hear the same horror story play out time and again. Clients running RabbitMQ for years without a single issue, until one night the cluster freezes with catastrophic consequences:
Could your scenario look like this…?
- 5 years with no issues
- 1 unexpected outage
- Revenue lost
- Customer experience damaged
- Brand reputation tarnished
Don’t wait for the damage – protect your RabbitMQ environment and critical operations, now.
Legacy RabbitMQ Support
Still running RabbitMQ 3.x or earlier?
We won’t leave you unsupported. With community support from VMware/Broadcom for legacy versions coming to an end, we’re working with customers to explore our alternative support options.
No forced upgrade required.
Disaster Recovery & Data Salvage
Available only with a Seventh State Support Plan
DRS keeps your messaging alive or brings it back fast, even if just one node survives. It’s the failsafe you can’t afford to be without.
- Enterprise-grade stability
- Avoid catastrophic downtime
Recover messages you could otherwise lose
EXTENDING YOUR EXPERTISE
“Most of our customers already have strong in-house RabbitMQ skills but call us their Everest summit guides for the hardest problems and recovery events.”
John Holt – Customer Success
Why choose Seventh State?
Unrivalled Expertise
Our team are dedicated RabbitMQ experts, having encountered a multitude of troubleshooting issues across use cases.
Championing your autonomy
You control the stack, the timeline, the strategy. We help you scale, upgrade or simply keep the cogs turning. RabbitMQ, your way.
Legacy-Friendly
We support legacy open source Rabbit where other won’t. Upgrade on your terms – stay resilient in the meantime.
20+
Backed by 20+ years experience
A former division of Erlang Solutions, we’ve recently rebranded to focus our dedicated services on RabbitMQ.
Stronger Together
As part of Trifork Group, we bring the vision, expertise, and innovation of a global network to deliver top-tier solutions for our customers.
Innovation that evolves RabbitMQ
We build tools, features and plugins for the community and bespoke, that extend RabbitMQ’s power, not lock it down.
Don’t wait for an outage, act now.
Lock in 2025 prices and secure your coverage today
Urgent RabbitMQ Issue?
Fast track to support…
Choose how you want to get in touch:
☑️ Complete the form.
✉️ Email us: sales@seventhstate.io
📞 Call us: (+44) 02045725726
🗓️ Book a meeting directly in the calendar
RabbitMQ Support
Frequently Asked Questions
What types of support services are available for RabbitMQ?
Seventh State offers Mon–Fri or 24/7 tiered support, including troubleshooting, health checks, and monitoring. Our services cover open-source RabbitMQ ensuring smooth operations and quick issue resolution.
How is Seventh State’s support better than free community support?
Open Source support is no longer available from the RabbitMQ core team. While community support and forums are a great resource, Seventh State offers a dedicated link to experts with guaranteed response times and priority service for urgent issues.
Can you help with RabbitMQ setup and configuration?
Yes, we can assist with full RabbitMQ implementation, including cluster setups and seamless configuration for RabbitMQ.
What response times can I expect with support services?
Seventh State offers prompt support for clients using all types of RabbitMQ distributions and versions. Response times vary based on your selected support tier ranging from 48 hours to just 30 minutes.
