RabbitMQ Commercial Support
Specialist support for running RabbitMQ effectively.
RabbitMQ is generally very reliable, but when something does go wrong, it can have a serious knock-on effect. Unfortunately, in many cases, teams only realise how critical this message broker is only once something stops working.
That’s why having access to experienced RabbitMQ specialists is so valuable. At Seventh State, our experts are on hand to resolve issues quickly and help you prevent them before they happen.
Types of RabbitMQ Commercial Support Seventh State Provides
Troubleshooting
Get answers quickly if your system goes down. Our team provides detailed troubleshooting, where issues are debugged and services restored.
If you have complex RabbitMQ cluster environments and large-scale enterprise systems, this is the service for you.
Ongoing Maintenance and Health Checks
At Seventh State, we don’t just help you fix problems; we help you actively avoid them.
Our RabbitMQ specialists work alongside you, conducting regular checks to ensure that your system is performing at its best. We provide risk reports and ongoing monitoring advice so you know what to do next.
This can also include audit processes to ensure compliance and visibility across your RabbitMQ and its dependencies.
We offer health checks to help you better understand your RabbitMQ environment, providing actionable insights to optimise your infrastructure and align it with your business goals.
Architecture Design Advice
Our RabbitMQ experts help design your system and tailor the RabbitMQ architecture to your specific use case, so you can handle more traffic and avoid crashes.
Get the architectural design right early on to ensure a stable infrastructure setup for future growth and save time later.
Team Training
We teach your developers how to use RabbitMQ more effectively, enhancing reliability and scalability across your systems.
Our training can cover everything, from the basics of RabbitMQ to deployment, optimising publishers, or integrating RabbitMQ into existing systems.
Extra Tools
RabbitMQ has several tools that help extend your system’s capabilities. With our commercial RabbitMQ support, you can get the most out of them.
We help you implement RabbitMQ plugins for better monitoring, message inspection, and disaster recovery, enhancing visibility across your RabbitMQ services.
Get the RabbitMQ Support You Need
Keep your RabbitMQ instances operating efficiently with expert support. Ensure mission-critical applications that require 24/7 uptime and strong SLAs work smoothly, even under pressure.
Our RabbitMQ Commercial support services help:
- Prevent system bottlenecks
- Handle traffic spikes
- Provide expert troubleshooting for complex issues
- Ensure secure, compliance-ready, and updated messaging environments
Get the best possible performance from your RabbitMQ systems and deployments with close monitoring over time using proven best practices.
Prompt RabbitMQ Support
When an issue arises, time is of the essence. You do not want to spend hours scouring the internet for solutions. Seeking commercial support speeds up the process, where you get a quicker fix aligned with your business SLAs.
With Seventh State, you can choose your response time based on your selected support tier.
RabbitMQ Commercial Support with Seventh State
We offer a range of support packages depending on your requirements, helping you deploy, manage, and optimise enterprise-grade RabbitMQ solutions.
| Essential | Standard | Standard+ *with 24/7 add on | Platinum | |
| Response Time | 8 hours | 4 hours | 4 hours | 30 mins |
| Coverage | Mon-Fri | 8am-5pm | Mon-Fri | 8am-5pm | Mon-Fri | 8am-5pm | 24/7 |
| Support Tickets | 1 per month | Unlimited | Unlimited | Unlimited |
| Technical Risk Report | – | 1 per year | 2 per year | 4 per year |
| Architect Consultation Days | – | 1 per year | 1 per year | 4 per year |
*Urgent response provides emergency 24/7 access with a 30-minute response time for critical issues. Standard+ includes this up to four times per year.
Expert RabbitMQ Advice You Can Rely On
Seventh State provides reliable support that helps your business run RabbitMQ safely and efficiently. Our team of consultants works with this message broker and has deep knowledge across every version.
We offer fast response times, proactive system monitoring, and hands-on guidance to help you resolve issues quickly while preventing future problems before they arise. Whether you are scaling your infrastructure, upgrading your environment, or responding to an incident, our experts will be there when you need them most.
As a RabbitMQ partner, we deliver specialist services, consulting, and professional services tailored to your needs.
When you partner with Seventh State, you get a team that understands how important your messaging system is to the wider business. And when RabbitMQ is a core part of your system, that kind of support can make all the difference.
Frequently Asked Questions
What is RabbitMQ?
RabbitMQ is a service designed to deliver messages safely between apps using a queue system. It is a widely used option for architectures that require an open-source message broker, enabling applications to communicate asynchronously across different systems and workloads.
It works by storing messages securely in queues until the receiving application is ready to process them. This leads to reliable data delivery and decoupling service components within a well-designed RabbitMQ architecture.
What is commercial support for RabbitMQ?
In simple terms, instead of relying on forums, guesswork, or last-minute fixes, you have direct access to our team that deals with RabbitMQ every day.
You get access to fast, reliable issue resolution across every stage of your RabbitMQ lifecycle when you need it.
Why would a business need commercial support?
RabbitMQ is usually a critical part of a system, meaning that if it fails or slows down, important features (like payments or notifications) can stop working, risking SLA breaches. Commercial support helps prevent downtime and ensures issues are resolved as quickly as possible.
What kind of issues can support help with?
Commercial support can assist with system outages or failures, performance problems, message delays or losses, and configuration issues across RabbitMQ deployments and clusters.
Does commercial support only help during emergencies?
No. As well as fixing urgent problems, commercial support also includes system health checks, performance optimisation, and advice on scaling and architecture.
